At Juggo AI Labs Private Limited ("Juggo", "we", "our", or "us"), we build intelligent applications with privacy as a primary architectural principle. This Privacy Policy governs our website and the mobile applications we publish on Google Play (under developer name Juggo), including Api Monk — AI Tools App, Thumbnailgen AI — YT Thumbnail, AI Businesscard Gen, and AI Study buddy.
1. Information We Collect
We deliberately minimize the information collected from our users:
- Direct Contact Information: When you send an email inquiry or submit a project brief to
juggoailabs@gmail.com, we collect your name, email address, company name, and message details to correspond with you. - App Usage & Telemetry: Some of our apps may collect aggregated, non-personally identifiable diagnostic and crash logs (via Google Play Services or Firebase Crashlytics) to identify bugs and improve stability.
- Locally Stored User Content: Notes, cards, thumbnails, generated images, or API keys created inside our apps are stored locally on your device unless you explicitly trigger a cloud synchronization feature.
2. How We Use Information
We use collected information solely for:
- Responding to your direct inquiries and providing technical support.
- Delivering contractually agreed development and design services.
- Maintaining, debugging, and improving the stability of our published mobile applications.
- Complying with applicable legal obligations and Google Play Developer Program Policies.
3. Third-Party AI Services & Data Flow
Our applications utilize third-party Artificial Intelligence model APIs (e.g., OpenAI, Google Gemini, Anthropic, Stability AI).
- Direct API Calls (BYO Key): In apps where you supply your own API key, your requests and prompt data are sent directly from your device to the model provider's API over HTTPS. Juggo does not proxy, view, log, or train on this data.
- Server-managed Features: If an app feature uses a studio-managed endpoint, data is transmitted encrypted solely to process your output and is discarded in accordance with our zero-retention policy.
4. Data Sharing & Disclosure
We do not sell, rent, trade, or monetize your personal data. We will never disclose your information to third parties except:
- With your explicit affirmative consent.
- To comply with a valid court order, law enforcement request, or legal process in India.
- To defend the legal rights and security of Juggo AI Labs and our users.
5. Children's Privacy
Our services and applications are not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal information, please contact us immediately so we can remove it.
6. Security & Storage
We employ industry-standard technical measures (including TLS/HTTPS encryption in transit, strict local storage sandboxing, and least-privilege administrative access) to safeguard information against unauthorized access, loss, or alteration.
7. Your Rights & Data Deletion
Depending on your jurisdiction, you have the right to request access to, correction of, or deletion of any personal correspondence or support data we hold about you. To exercise these rights, please email us at juggoailabs@gmail.com.
8. Contact Information
If you have questions, feedback, or concerns regarding this Privacy Policy or our data handling practices:
Juggo AI Labs Private Limited
Email: juggoailabs@gmail.com
Play Store Developer: Juggo
Country of Operation: India